Admissions Process
Support for your teen shouldn’t feel overwhelming — we help make the next step clear.
What to Expect During the Admissions Process
Whether your teen needs structured day treatment or after-school support, we’ll help you find the right level of care.
Our admissions process is designed to feel clear, supportive, and easy to navigate for parents. If you’re considering treatment for your teen, here’s what you can expect.
We know parents often have a lot of practical questions right away: how treatment fits around school, what happens if your teen isn’t thrilled about going, and how quickly you can get started.
When you reach out, we’ll talk through your concerns, explain how our programs work, and help you understand next steps so you can make a decision with more clarity and less stress.
A Clear Path to Care
- Call or reach out online.
- Discuss your concerns, our treatment options, and verify your insurance.
- Schedule your teen’s assessment.
- Treatment begins.
What Happens When You Call Admissions
Your first call is a simple conversation focused on your teen. We’ll ask a few questions, answer yours, and help you understand what a realistic next step could look like.
We’ll talk through a few things, including:
- What you’ve been noticing at home, at school, or socially, and how long it’s been going on
- Any mental health history, diagnoses, or past counseling/therapy
- Any substance use concerns, even if you’re unsure how serious they are
- Our different levels of care
- How quickly your teen may need support and what getting started typically looks like
- What to expect from the assessment and intake process
- Insurance, costs, and any questions you want to ask along the way
What We Treat
At Imagine by Northpoint, we offer specialized care for a range of substance use and mental health challenges. Here’s a quick overview of the conditions we treat:
Mental Health
We help teens manage anxiety, depression, trauma, and other mental health challenges through therapy, skill-building, and steady support.
Substance Use Disorder
Our programs help teens reduce or stop substance use, manage cravings, and build healthier coping skills in a supportive, structured setting.
Dual Diagnosis
We treat substance use and mental health symptoms together, with integrated care that supports lasting progress in and out of treatment.
Program Options at a Glance
We offer multiple levels of care so teens can receive the right amount of structure and support based on their needs, schedule, and level of care recommended.
Intensive Outpatient Programs
Best for
Teens who need more structure than weekly therapy, while staying in school and at home.
Setting
In-person, after-school care while your teen continues living at home.
Schedule
3 days/week, 3 hours/day
Time Commitment
About 10-15 hours/week
Partial Hospitalization Programs
Best for
Teens who need the highest level of outpatient structure and support.
Setting
In-person day treatment while your teen continues living at home.
Schedule
Monday–Friday, 6+ hours/day
Time Commitment
About 30 hours/week
Virtual Programs
Best for
Teens who can’t consistently attend in person and need a hybrid, structured option.
Setting
A mix of in-person sessions and online care from home.
Schedule
3 days/week, 3 hours/day
Time Commitment
About 10–15 hours/week
Need Urgent Support for Your Teen?
When concerns escalate and immediate help is needed, we assist families in coordinating crisis intervention and connecting to the right level of support quickly. Call us and we’ll help you figure out the best next step.
Concerned About the Cost of Treatment for Your Teen?
We work with most major insurance plans and can help you understand your coverage and estimated out-of-pocket costs. Coverage and benefits can vary by location, so we’ll walk you through what applies to your program and answer any questions along the way.
Admissions FAQs
What ages do you serve?
We primarily work with teens ages 12–17. In some cases, we may consider treatment outside of the 12-17 age range based on individual needs and the program manager’s approval.
How do I get started with admissions?
Start by calling or submitting a form on our website. Our admissions team will listen to your concerns, ask a few questions about your teen, and help determine next steps.
Do I need a referral for my teen to enroll?
No referral is required. Families can reach out directly to begin the admissions process.
How fast can someone start treatment?
Most people can start treatment within 24 to 48 hours after their initial call. Same-week starts are often possible, especially for outpatient or virtual care.
What therapies do your treatment programs use?
Our programs use a blend of evidence-based therapies to create care plans tailored to each teen. Every teen receives all of the therapies below, and the amount of each is personalized based on their needs:
What support is available after treatment?
Support doesn’t end when a program is complete. We help families plan next steps before discharge and offer continued connection through our Next Step program, which provides ongoing support, resources, and opportunities to stay engaged after treatment.
Do you accept court-ordered treatment?
Yes, we do. If you’re reaching out for court-ordered treatment, please note this on the contact form so our team can review the details. Our Nebraska locations consider court-ordered cases on a case-by-case basis, and availability may vary by program and individual needs.
Not sure what your teen needs? Reach out today and we’ll help you find the right path.